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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| very poor support, old/troublesome servlet technology - Review by
submitted on October 23, 2002 |
| Customer's web site: www.schmankerl.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of October 23, 2002): Current customer |
| Plan used: Basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 2 out of 10 |
as long as you don't expect anything else but having static webpages displayed i guess they are alright.
now i wanted to add on more functionality by writing a servlet, seeing that addr.com supports it.
firstly, i was told i cannot get servlet support even though it is outlined in the account details. pointing that out to them suddenly i had servlet support.
next problem was making external connections from the servlet.
in numerous emails addr.com blamed my code or external MySQL server and then out of the blue an email saying, oh yes, btw, we block external connections. a question i had asked in my very first support request that was answered with 'No, we do not block anything'.
seeing that their servlet support is pretty bad anyway (no logs, no activate/deactivate of the context, no javamail api, old versions of java/tomcat and so on) i'm now moving to a different provider.
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