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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

The worst company ever - Review by Jennifer W submitted on March 21, 2003
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of March 21, 2003): Current customer
Plan used: Silver
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Every few weeks I am unable to check my email because their servers have run out of disk space. Whenever I report this, it takes at least 24 hours to correct (in addition to the long hold times and ineffective offshore helpdesk people). I am only using 15 MB out of the 100 MB that I am promised, so it is ridiculous that the server could be out of space this often. I also reported them to the Denver BBB and am awaiting a reply.

 

 

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