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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Always up but zero support - Review by
alex house submitted on March 31, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of March 31, 2003): Current customer |
Plan used: $10/month plan |
Customer service rating: 1 out of 10 |
Technical quality rating: 4 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 3 out of 10 |
Absolutely no support. No one ever answers the phone, and emails never get responded to. Email has gone down for a day or less a couple of times per year. On the plus side, the site is always up, so that's why I haven't dumped them.
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