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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Support Slipping over time - Review by
Patsy submitted on April 24, 2003 |
Customer's web site: N/A |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of April 24, 2003): Over 3 years ago |
Plan used: Silver and Gold |
Customer service rating: 4 out of 10 |
Technical quality rating: 7 out of 10 |
Cost rating: 7 out of 10 |
Overall rating: 8 out of 10 |
I've used addr for several years and currently have about 4 sites hosted. Have not had many problems over the years. Recently, however, I had some interaction with sales and tech support(via email). I believe that they have hired some cheap H1-B's. It was ridiculous because I had a very simple issue with them but they didn't understand what I was saying. I had to repeat my correspondence five times before they got it.
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