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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Very BAD Experience with ADDR - Review by
Jay submitted on January 4, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of January 4, 2002): 3 months - 1 year ago |
| Plan used: 14.95 per month |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 1 out of 10 |
I cancelled my account, and now 10 months later they send me a bill for the last 10 months! Plus they will NEVER answer the phone and it takes 2-3 weeks for an email reply. If they are truthfully so busy that they can not answer the phone and delay emails for weeks than they must be making a ton of money, maybe they should hire someone to answer the phones. ? VERY UPSETTING!
Also, in their email they state that they will take action with credit reporting agencies if not paid. POOR SERVICE to say the least.
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