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You are responding to the following review:
|Horrendous, incompetent STAY AWAY!! - Review by
Anonymous submitted on August 12, 2003|
|Customer's web site: Submitted but not made public|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of August 12, 2003): Less than 3 months ago|
|Plan used: N/A|
|Customer service rating: 1 out of 10|
|Technical quality rating: 1 out of 10|
|Cost rating: 1 out of 10|
|Overall rating: 1 out of 10|
|I Signed up and paid in full for one year--the support was horrible--my email was always down and the phone support was non-existent. Finally I changed hosts and asked for a refund -- I was told they would send a refund right away-- then their accounting department started notifying me that my account was past due--I told them that they cashed my check back in November, gave them check # and everything--they started sending me weekly emails threatening to pull my account for non payment, they don't respond to emails, when you call them they refuse to let you speak to a manager--I was told the manager's name was Jeff and he was not around--and she didn't know when he would be around.They are totally incompetent and I agree with another reviewer who said they border on Slimy. DO NOT USE THIS COMPANY--THEY ARE THE WORST.|
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