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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Horrible Service - Review by
Kevin Javid submitted on May 10, 2002 |
| Customer's web site: www.graphicwise.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of May 10, 2002): Current customer |
| Plan used: GOLD |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
The prices are good, but once you've run into a problem, good luck. I've been waiting for 5 days now to hear back from them regarding my down website. Just last week, when I called their tech support about down email, after 2:30 wait, someone picked up the phone and said the following: "It's your damn fault you picked ADDR... too bad you're having problems, but who cares, go figure it out yourself" then hung up without allowing me to say even 'hello'. I am thinking of getting some other angry customers and taking them to court.
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