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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Not doing so well - Review by
Joe S submitted on May 12, 2002 |
Customer's web site: www.fireflyonline.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of May 12, 2002): 1 year - 3 years ago |
Plan used: silver |
Customer service rating: 5 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 6 out of 10 |
Overall rating: 5 out of 10 |
I've been with addr.com since 1999. However, for the last year, there have been points in time when my site has been down. I emailed the tech support about it and their answer was to change my admin. password, but they didn't tell me what it is. They have not gotten back to me after several emails over the last week. They started out great, but they are really going downhill and I plan to move as soon as my plan is up.
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