Addr.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Often-Down, Bad Tech Support, Poor Email Access - Review by Brandon submitted on May 21, 2002
Customer's web site: www.shiftertv.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of May 21, 2002): Current customer
Plan used: Silver
Customer service rating: 3 out of 10
Technical quality rating: 2 out of 10
Cost rating: 8 out of 10
Overall rating: 3 out of 10
I have been with addr for over a year now, the my site has mostly been available, but my email is usually down at least once every 4-5 weeks.  Tech support is at a snail's pace (and lately I've had to call tech support on the phone with no help whatsoever).  I am embarassed that I've recommended them to my friends, and mortified that I've recommended them to my clients.
Stay away, there are better web hosting options out there.
I'm currently hunting for a new provider.

 

 

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