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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Serious Problems - Review by
submitted on June 3, 2002 |
| Customer's web site: www.pangbourne-on-thames.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 3, 2002): Current customer |
| Plan used: Gold |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 2 out of 10 |
Today the website came up with a forbidden 403 error for about 6 hours, also no access by ftp was available, when it came back on line the data in the directories was at least 4 months old, programs missing from the cgi-bin.
ADDR said they where not responsible. If this is the case something is terribly wrong at ADDR. All this follows 2 weeks downtime in May without explanation and a previous deterioration in service since last October.
It does not matter how cheap they are, if you getting bad service they are to expensive. Steer well clear till they are organised again.
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