Aplus.Net - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Avoid Names4Ever - Review by Anonymous submitted on November 20, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of November 20, 2002): Current customer
Plan used: Solo II
Customer service rating: 6 out of 10
Technical quality rating: 7 out of 10
Cost rating: 4 out of 10
Overall rating: 5 out of 10
I have very mixed feelings about Aplus.  I transferred my web site to them using their Solo Plan almost a year ago.  To take advantage of their free domain registration I allowed them to tranfer my domain to their registrar, Names4Ever.  That was a big mistake, there were problems with the transfer and with the nameservers.  About 60 days ago I started getting emails that my domain registration was expiring, that surprised me because prior to the transfer it expired in December 2005, with one year free registration it was to expire in December 2006, and I had been promised free registration as long as Aplus was my host.  Repeated emails back never got a response.  I finally transferred my domain to another registrar.

As far as Aplus itself goes, the service is fairly reliable except for email, the mail server is frequently down and I was unable to get my primary email address activated. 

Also I see that they now are offering a web based control panel, but I was never provided with any information as to how to access one.

I can find other hosts that provide more options for about the same price.

 

 

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