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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Stay Away - Review by
Ryan submitted on January 8, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of January 8, 2003): Less than 3 months ago |
| Plan used: MASTERS Webhosting Plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
They're the worst host I've ever been with by far. A customer of mine (I'm a web developer) purchased their $50/month plan and prepaid for a year. The platform was supposed to be unix. When I sniffed the header I discovered that I was on a NT4 box. I called and emailed and nobody ever got back to me. I ended up developing the site on one of my servers. Two months had elapsed and still I could get a hold of no one who would give me a straight answer about when my account was being transfered . . . only that they were "looking into it" and that they "didn't believe that I was on a windows box." Finaly the site was moved onto a unix machine but guess what . . . they wouldn't give me MySQL access or SSH as they had assured me would be available several times. They offered to keep my clients $600 and move me to a $35/month account that would have MySQL, PHP and SSH. What a deal! Their sales and support reps lie to you and they can't even get their lies straight. Most of the time when you call their 24x7 help line you get voice mail. I've never once been called back. Bottom line is that I've received better support and service from $10 per month hosts. APlus.net is the absolute, rock bottom worst. Their uptime and network are crap too. Check out this link for a little inside info: http://www-rohan.sdsu.edu/~rosebud/wwwboard/messages/62.html Anybody considering them should go to webhostingtalk.com or any other ISP message board and ask around first.
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