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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Screw up after screw up - Review by
Anthony submitted on February 28, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of February 28, 2003): Private |
| Plan used: Solo XR |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
First we learned--to late--that we had to switch name servers before transfering domain to Aplus. Then, we were told over and over once they got the domain that our site's code was wrong--when in fact it continued to be their stupidity that was preventing it from going up. They forgot to allow the domain transfer to automatically propagate. Then they forgot to remove the old name servers while adding their own. The result--4 days later will still waiting for the site to be up and running. STAY AWAY! STAY AWAY!
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