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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| worst host there is - Review by
submitted on August 1, 2003 |
| Customer's web site: svdknick.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 1, 2003): Less than 3 months ago |
| Plan used: only one plan offered |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
To this day, my email still does not work...all 30 of my messages had been eraced due to some "small technical problem". I figure I can get it working with the help of the support representatives...well, no. The personel there give me the impression that they are running a few servers on a cable or dsl line in their garage. Aside from the poor service, constant downtime (both website and email), and worst service, they are great! The support representatives hang up on you in the chat session if they don't understand your english or they tell you to check back later for an answer. I would recommend hostway.com for hosting...they are a little pricey ,but it is DEFINATELY worth it. Arishost has costed me 10 hours of my job trying to communicate with tech support.
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