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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Poor Customer Support - Review by
Hannah submitted on March 29, 2003 |
| Customer's web site: circleofharmony.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 29, 2003): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 2 out of 10 |
Bizland uses an optional site builder called Site Delux with their service. For one week now I have been unable to edit my web-site pages-add new mercandise, remove sold merchandise, etc.
Customer support says that they cannot duplicate my "issue". They blame my browser, which I have cleared, and software that I have never used.
I read the message boards for Bizland.com and many people are having the same problem with no real effort from customer support. Many people are losing business.
Customer support does lie!
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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