Bizland - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

the worst - Review by submitted on August 27, 2003
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of August 27, 2003): Less than 3 months ago
Plan used: basic plan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
although I'm a relative novice to the whole webpage world, I can safely tell you that Bizland is absolutely the worst company I've ever dealt with - their server recently crashed, destroying my entire website - 100's of hours of work gone - no compensation, no apologies - (i learned the hard way that you have to back everything up...my fault) - i actually had a supervisor tell me that I'm responsible for the destruction of my site -???- their customer service is horrid - expect to wait at least 30 min. to an hour everytime you contact them - i can't say enough about how awful this whole experience was - i was lied to multiple times and generally given the run-around - stay away from them at all costs

 

 

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