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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Don't believe the hype! - Review by
Brian submitted on August 7, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of August 7, 2002): Private |
Plan used: Extreme Plan |
Customer service rating: 1 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 3 out of 10 |
Customer service is horrible, the best you can get is a clueless chatbot/kiddie. Constant unplanned outages. They recently moved sites to "new servers", which was a horrible fiasco with data getting left behind, sites not resolving, etc. Mail servers are out frequently for hours/days.
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