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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| company seems to be going downhill - Review by
Anonymous submitted on September 6, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of September 6, 2002): Current customer |
| Plan used: 18.95 / mo |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 3 out of 10 |
I've been hosted by bluedomino for over one year and was happy with them. Then in the spring they "migrated" servers and lost several days of my email. Again in Aug 2002, they had some sort of "outage" during an "upgrade" and lost another batch of my email. These mistakes can happen and I would forgive them for such tech problems if they would simply respond to questions and send info to their customers. They have been very lax in getting info to their customers even after repeated requests. They are also now raising prices, again without notifying customers - I only found out because I happened to go to their web site intro page today. I am now looking for alternate hosting companies.
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