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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Where Price, Quality and Service Come Together - Review by
Floyd Eakle submitted on August 4, 2003 |
Customer's web site: www.PremierDrywall.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of August 4, 2003): 3 months - 1 year ago |
Plan used: Ultimate |
Customer service rating: 10 out of 10 |
Technical quality rating: 10 out of 10 |
Cost rating: 10 out of 10 |
Overall rating: 10 out of 10 |
I’m a drywall contractor not a professional Webmaster I do enjoy doing my site with Front Page and have had Front Page sites for 5 years. When I decided to do one for my drywall business I retained the services of this firm in May 2003 my account was set-up in a very timely manner and the information I needed to upload my site was e-mailed to me quickly along with where to download the free software. (I haven’t used any of the free software to offer any comments about it)
Customer Service: As a novice at web design I did encounter some problems, I’ve had contact several times with their support staff via chat room, e-mail, and telephone. In each instance the waiting time was minimal, the staff was courteous and helpful.
Technical Quality: To the best of my knowledge my site has been up and running every since I published it. The pages load fast even at times of peak usage. Value: “No one likes to pay too much, but what’s worse is paying too little. When you pay too much, all you lose is a little money. When you pay too little, sometimes you lose everything because the item you bought could not perform the intended purpose for which it was bought. The common law of business balance will not allow a high quality item to be produced and sold for a low quality price. If you intend to buy the lower priced item, you should add something extra for the risk you are taking, and if you do, you will have enough to pay for something better.”
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