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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Totally Unprofessional - Review by
submitted on May 8, 2003 |
| Customer's web site: www.webmaster2k.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 8, 2003): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
I was running a dedicated server with them for over 2 years and all I ever had were problems. Site being down, emails being lost, over billing, and never help with tech support. I called them so often I knew all their names and they knew my voice. Forget about getting billing issues straightened out. I had to get a charge back from my credit card for their overbillings. When I informed them I was cancelling my account and moving my sites to another server, my email went down. I couldn't get the domains transferred and lost over 30 clients. You can tell what I think about them now.
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