CWI Hosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by submitted on February 17, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of February 17, 2002): Current customer
Plan used: basic plus
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 1 out of 10
Theh have a 99.9 percent up-time, but thats a joke. The server is always going down. When you fill out an online request ticket (usually the only wat to get ahold of them) it takes forever to get a response which is usually that they can not detect any problems. Tell that to my customers that complain that they cannot gain access due to a Server not Responding error.

 

 

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