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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| frequent downtime - Review by
submitted on April 18, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of April 18, 2002): 3 months - 1 year ago |
| Plan used: linux power plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
We had our site hosted for a 1 month period in which time they went down 3 times! One time for 3 days. They do not bother to inform customers when the site goes down, we have to hear it from our customers. And then it is nearly impossible to get a hold of their customer service. And when you do, they say there is no problem at their end. We had prepaid for a year but after a month switched to a new host and have been happy ever since.
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