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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| the worst level of customer service and business - Review by
Anonymous submitted on May 12, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 12, 2002): Less than 3 months ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
1. they've closed my account without any prior notification, i found out about it when my mail started bouncing.
2. i havent gotten a single reply from billing or customer support concerning this issue
3. emailing directly to their CEO, Mr. Marcus N. Barnes only got their attention, and they guy only tried to prove how stupid and wrong i am instead of helping me to resolve the issue.
dont use'em unless you're ready for interruptions and long disputes.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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