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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Pfft - Review by
submitted on July 30, 2002 |
Customer's web site: www.webwaymonsters.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of July 30, 2002): Current customer |
Plan used: Corporate |
Customer service rating: 7 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 3 out of 10 |
Well... they seem to have quite a bit of problems with downtime. Their downtime always seems to coincide with our high traffic periods. Add to that the fact that they upgraded their PHP program, which hosed our message board for over a week til they found the problem.. I'd say we're getting our money's worth.
However, their tech folks do answer emails and seem to genuinely care about our problems... So I gave them a 3.
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