- Review Response

Host Search

  Advanced Search
  Price Search
  Host Directory
  Plan Directories
  Add Plan



  Quick Start
  Selecting a Host
  Domain Names
  Cheap Hosting
  Dedicated Server
.  Stats



Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Poor customer service - Review by submitted on May 28, 2003
Customer's web site:
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of May 28, 2003): Current customer
Plan used: reseller
Customer service rating: 3 out of 10
Technical quality rating: 7 out of 10
Cost rating: 5 out of 10
Overall rating: 3 out of 10
When I first set up with Canaca almost a year ago I had a number of problems.  These were resolved usually after several emails.  It seemed to get better for awhile, but now....  Last week I noticed that the several of my domains were no longer listed in the MX records.  I contacted Canaca to fix this problem.  They fixed that but broke a redirect I had them setup last September.  The website has been unavailable since Friday.  I haven't had any response to my emails since Monday.  I am seriously considering moving my sites to another host.



Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)

By submitting your response, you agree to read and accept our Terms of Use.




This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  

 2003 Advameg, Inc.  All Rights Reserved.