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You are responding to the following review:
|Poor customer service - Review by
submitted on May 28, 2003|
|Customer's web site: www.inannasgarden.com|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of May 28, 2003): Current customer|
|Plan used: reseller|
|Customer service rating: 3 out of 10|
|Technical quality rating: 7 out of 10|
|Cost rating: 5 out of 10|
|Overall rating: 3 out of 10|
|When I first set up with Canaca almost a year ago I had a number of problems. These were resolved usually after several emails. It seemed to get better for awhile, but now.... Last week I noticed that the several of my domains were no longer listed in the MX records. I contacted Canaca to fix this problem. They fixed that but broke a redirect I had them setup last September. The website has been unavailable since Friday. I haven't had any response to my emails since Monday. I am seriously considering moving my sites to another host.|
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