Canaca.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Canaca is OK - Review by submitted on July 15, 2003
Customer's web site: www.zipspots.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of July 15, 2003): Current customer
Plan used: I have 3 site. Two are basic, one is advanced.
Customer service rating: 3 out of 10
Technical quality rating: 6 out of 10
Cost rating: 8 out of 10
Overall rating: 7 out of 10
Yes, the tech support could be beefed up but I haven't had too many reasons to call tech support. I'd estimate an hour or so outage every two months. They are NOT marketing savvy...in other words.. don't expect a chatty exchange of ideas. They DO make me a little nervous...like maybe I'll wake up tomorrow and they'll be gone...but what hosting service can you TRULY depend on? For the money...it works for me.

 

 

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