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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| They wont let you go + NoTech support - Review by
submitted on September 15, 2002 |
| Customer's web site: psicologiaparaninos.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of September 15, 2002): Current customer |
| Plan used: Free hosting $35 |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 3 out of 10 |
I got hooked with this company more than 2 years ago, hosting 3 websites.
When I had questions and sent emails, they almost never replied, and took forever. I'd say only about 25% of the emails I sent got responded.
I needed to close the websites after the first year but again I got no response. They charged me for the next year of hosting and never replied to my begging to stop the service. I had to block my credit card for them to stop hosting me.
Today I still have one website being hosted and not being able to stop it because they will shut it down until the end of the billing period, which is almost a year from now.
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