CommuniTech.Net - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Communitech goes downhill - Review by Richard Calo submitted on May 21, 2003
Customer's web site: thepromsite.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of May 21, 2003): Current customer
Plan used: Standard plan
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Communitech used to be the best around--until they were purchased by Interland. In the past three months, since they moved the communitech servers to Atlanta, service has really been disrupted. Downtime averages 12 hours per stretch with at least 2-4 12 hour downtimes per month, and the email servers go down even more often. I'm writing this because at this moment I am looking for a new hosting service and I stumbled onto this site. Today, all my sites (4 of them) have been down for over 12 hours. Since this is my peak season, and I depend extensively on email (not to mention site visitors) for business, I can no longer consider the hosting level and reliability that communitech offers as viable for serious, business oriented websites.

 

 

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