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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Not Stellar - Review by
Anonymous submitted on April 23, 2003 |
Customer's web site: www.imedoptions.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of April 23, 2003): Current customer |
Plan used: N/A |
Customer service rating: 5 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 4 out of 10 |
I've been with iMedOptions now for just over a month, responsible for all of our technology. iMedOptions has been with DataPipe since October.
So far my experience has been pretty marginal.
1. DataPipe has been completely unhelpful with SQL Server CALS and SSL certificates, unable to answer my questions.
2. We have had a really hard time with one of our servers, traced back to a hardware failure by my own system administrator.
3. This morning we were down for 2 hours AFTER we reported that our servers were inaccessible.
4. Their email hosting is lousy. 10M max and no virus checking.
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