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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| DataStream = Zero - Review by
submitted on March 29, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of March 29, 2003): Less than 3 months ago |
| Plan used: Beginner/Basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: N/A |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
I never did get my website set up, partly because there is little relationship between their manual and their website and I kept getting 404 errors on their site. Primarily though, it is because the customer service rep that I corresponded with has an ATTITUDE that is unbelievable - when I complained that my site wasn't working and I wasn't getting any help from them I was told that if I sent another email like that they wouldn't reply and would in fact close my account! No joke! I will have a copy of their email to me available via responder at datastreamcustomerservice@ddl4u.com after 4/1/03.
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