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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| difficult to do business with - Review by
submitted on January 26, 2003 |
| Customer's web site: www.danford.net |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 26, 2003): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 7 out of 10 |
I've had a couple bad experiences with this company since Dell sold it. The worst was in December when my website was more or less unavailable for a week while the site was moved to new servers in a new location. (The interruption was supposed to be a few hours.) More recently it was unavailable for a day during the SQL bug attack. The company ignores all my emails asking for improvement or compensation. I am thinking of finding a new host, and I certainly would not recommend Dellhost to anyone else.
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