DellHost - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by submitted on January 28, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of January 28, 2003): Current customer
Plan used: 150 MG
Customer service rating: 3 out of 10
Technical quality rating: 3 out of 10
Cost rating: 3 out of 10
Overall rating: 3 out of 10
TOO LONG DOWNTIME IN DECEMBER WITH THE MOVE TO ATLANTA.  SHOULD HAVE BE DELAYED UNTIL AFTER THE HOLIDAY SEASON...WE LOST SEVERAL SALES DUE TO THE DOWN TIME...SERVICE ISSUES USUALLY REQUIRE SEVERAL CALLS..EMAILS ARE NOT ANSWERED...THINKING ABOUT CHANGING HOSTS.

 

 

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