DellHost - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by Jerry submitted on April 11, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of April 11, 2003): Current customer
Plan used: Dedicated Solution
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 8 out of 10
Overall rating: 10 out of 10
I think this hosting company has been great so far. I left Interland for them and have been nothing but satisfied. During some downtime (before the move to Atlanta) I tried to submit a refund. They called me and explained that the down-time was due to a router between us and them and they even emailed me reports to better explain what happened. So far, this host has been great. Very little downtime experienced here during the move to Atlanta!

 

 

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