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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Bad Service - Review by submitted on August 23, 2003
Customer's web site: www.alexfritz.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of August 23, 2003): Less than 3 months ago
Plan used: Virtual #1
Customer service rating: 6 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 3 out of 10
There server crashed and they screwed up my site. Then they transfered my site to a "improved" server and messed my site up again. Then I couldn't logon to my Control panel to fix it. After my site was down for way more then a month or two because of all that junk, they gave me the run-around on honoring their 99.9% uptime guarantee



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