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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| I tried the rest, and finally found the best... - Review by
submitted on July 23, 2002 |
| Customer's web site: www.mit-ecards.co.uk |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 23, 2002): Current customer |
| Plan used: dot 2 |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I`ve now been hosted by dot5 for a while, and in that time, my site`s only been offline for a little under an hour, and I was quickly informed of the problem and what dot5 was doing to fix the matter. The support has been excellent with queries always being answered, even when a solution hasn`t been possible, they`ve been polite enough to inform me of the fact rather than just ignoring my email, and their support staff frequent the support forums dealing with issues quickly and efficently, which is a novelty in this day and age...
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