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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Started good not so good anymore - Review by
Kevin submitted on March 17, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of March 17, 2003): N/A |
Plan used: Dot2 |
Customer service rating: 2 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 7 out of 10 |
Overall rating: 3 out of 10 |
Initially the service was very good - steady and always up. Recently however is has gotten subtantially worse. Mail goes down very frequently lately. Suppport with the exception of automated messages is almost non existant. "LIVE HELP" is almost never online and the AOL IM that they used to use is never online anymore.....
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