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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Appalling, absolutely appalling - Review by
BF submitted on March 25, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of March 25, 2003): Less than 3 months ago |
| Plan used: DOT1 |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 1 out of 10 |
After I signed up for their service, I had to wait almost a week, for my domain to be live; it only took 2 days with my existing host. Emails took an extraordinary long time to be delivered to my inbox and uptime was questionable.
When I finally decided to cancel my account (2 weeks after signing up) I realised that the 30 Day money back guarantee is the worst BS i've seen. I've sent repeated emails and have yet to receive a single dime.
You essentially pay for what you get. There are trade offs in everying!
I might add that the hosting speed is suprisingly good!
I would recommend that if you choose to go with DOT5, go on a monthly plan.
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