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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Follow-Up - Review by
Mark submitted on June 6, 2003 |
| Customer's web site: www.markymix.com |
| Length of time hosted by this company: N/A |
| Date when last hosted by this company (as of June 6, 2003): N/A |
| Plan used: N/A |
| Customer service rating: N/A |
| Technical quality rating: N/A |
| Cost rating: N/A |
| Overall rating: 2 out of 10 |
*As a followup to the comments I made yesterday, Dot5 restored my site at 10PM, after over 8 hours of outage.
*Dot5 responded to my inquiry about a refund with this response:
________________________
I am afraid that we can only give a 30 day money back offer. If you
would like to cancel the account please let me know by replying to this
message.
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This directly conflicts with the notice I was given when I paid for a year in full:
__________________
Interval between payments: 12 Months
Agreement cancellation possible: Any time
______________
Decide for yourself.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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