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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Excellent hosting, good value - Review by
submitted on February 20, 2003 |
| Customer's web site: mu.ranter.net |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of February 20, 2003): Over 3 years ago |
| Plan used: Crazy Domain Insane (extra domain, since rolled into basic plan) |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
I've been hosted on DH since 1999, and have had no problems with them whatsoever. Everything works as it should, downtime is minimal and planned downtimes are announced and very short. One thing which is significant about Dreamhost is that unlike many service providers (in any industry), they reflect costs to the customer whenever their own costs go either way, so while everyone will charge you more when their own costs go up, DH has reduced my own costs to reflect things that become cheaper for them. My plan has decreased in price significantly and my services increased when they got a better deal for themselves. I was very impressed. The only problem some people may have is the lack of phone support, but email support turnaround has been extremely fast and very helpful.
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