EarthLink - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Untitled - Review by Prashanth submitted on November 19, 2002
Customer's web site: N/A
Length of time hosted by this company: Private
Date when last hosted by this company (as of November 19, 2002): Private
Plan used: N/A
Customer service rating: N/A
Technical quality rating: N/A
Cost rating: N/A
Overall rating: 1 out of 10
Earthlink is a FRAUD!

I had DSL service with them, and they didnt tell me that service at the first apartment I stayed in didnt count towards the one year commitment AND the two months _their_ technical people couldnt provide service at new place didnt count either towards the one year. So I ended up paying for two extra months at 50 bucks a months rather than the "early termination fee" of $150. OK this is not a web hosting issue but this goes to show what kind of ethics they have. I reached the top level manager and this is what I got. AVOID EARTHLINK!



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