EarthLink - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


decent enough for a simple fansite - Review by Lesley A. submitted on May 17, 2003
Customer's web site:
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of May 17, 2003): Current customer
Plan used: don't remember
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 7 out of 10
Overall rating: 9 out of 10
I signed on over 3 years ago- a refugee from the wreckage of Geocities once it merged with Yahoo- and have not had any problems beyond an initial setup glitch that was my fault, not theirs.  Their customer support was curteous and friendly, their billing department amenable to changes and adjustments.  I get a monthly newsletter that is irritating, but that's a small price to pay.  My site hasn't suffered any downtime that I'm aware of. 

Granted I have nothing fancy on my site other than a little javascript, but overall I give this service a high rating.  A little pricy, perhaps (without many options for fancy stuff), but definatly good for a basic personal site, especially if you already use Earthlink for your dialup service, too.



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