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Host: Easy CGI
Host's Web Site: EasyCGI.com
Click the link above to visit this host's site
Average customer rating: 5.55 out of 10 based on 3 votes
| EasyCGI gave me too many problems - Review by
Dan Y. submitted on May 2, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of May 2, 2003): Less than 3 months ago |
| Plan used: Advanced Hosting |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
I've hosted with them for about 2 months now. At first everything worked just fine but that was before I started using my MS SQL Server database. I don't know if it's a coincidence or not but once I started using my database the site started having problems. The first problem I had was a weird caching issue where my uploaded FTP files would not show up when I access it via my web client. In other words, I'd upload a file that says "HI THERE" and when I load up the page in my browser it doesn't say "HI THERE" like it's supposed to. Note: I know this was not a caching issue on my end. This is an overly simplified example.
Second problem I had was with a directory that could not be deleted. They tried to claim the problem was on my end but I know it wasn't.
Finally, the last straw is that for the last 30 minutes my website has been down. It's friday at 6:30pm PST right now so there's no one at easycgi to look into my problem. I'll have to wait till next MONDAY in order to talk to someone.
Customer service was mediocre. They weren't rude but they weren't very polite either. They took my # down once to contact me if they fixed one of the problems I was having. They enver called.
Bottom line - if you need a reliable host, do NOT go with easycgi.
Representative of Easy CGI? Click here to respond to this review.
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| Good customer service - Review by
Fsmart submitted on March 16, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: N/A |
| Date when last hosted by this company (as of March 16, 2003): N/A |
| Plan used: N/A |
| Customer service rating: 10 out of 10 |
| Technical quality rating: N/A |
| Cost rating: 10 out of 10 |
| Overall rating: 10 out of 10 |
EasyCGI has a good customer service. We asked questions on the weekend and got 3 replies.
We will plan to host our site with them in the future.
Representative of Easy CGI? Click here to respond to this review.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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