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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Pathetic Excuse for Hosting - Review by
submitted on July 31, 2002 |
| Customer's web site: www.polesmoker.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 31, 2002): 3 months - 1 year ago |
| Plan used: $44.85 quarterly |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Just flat out told me that my web publishing software does not work with their platform. Didn't even make an effort to try. I have used 3 independent hosts since then which I found for $10 a year on Ebay who were just ordinary people with severs who accomadated my needs with ease and great support. Wouldn't even refund my money and stopped answering my emails after I requested a refund. Just like the parent company Unified Names. Absolutely horrible customer service and response time. Tim Shor needs to get his act together and stop hoping Enom will bail him out everytime just because they are a good reseller!
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