EntryHost.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

HORRIBLE SUPPORT...AVOID - Review by mmm submitted on February 28, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of February 28, 2003): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 5 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
if you do have a problem with these people you are completely out of luck...I am not convinced that there are people who actually work for this company...i dont even know how to get them to stop billing me...??? i have no idea who to contact...i even started to ask them on info to upgrade my account because it only gave me 10mb, but no one even answered that request...guess they dont need the money...i am in the process of changing, obviously...

 

 

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