EntryHost.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Man.. They are Just Bad!!! - Review by submitted on March 11, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of March 11, 2003): Current customer
Plan used: Web Pro and Email Hosting
Customer service rating: 1 out of 10
Technical quality rating: 3 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I started by registering domains with registerfly and saw that they offered email hosting and web hosting.  Further, but not enough inspection showed me that another company handled it.  Here is where Entryhost.com comes into play.  I ordered the WebPro hosting service and Email hosting service for the domain and while I must be fair, the web hosting works fine but I am not getting all of the things that I am supposed to with the package like webmail.  The email worked for two days, but I can not send mail from my outbound server (the domain that they run).  I tried to contact them via email with their "forced" electronic support system and I just get auto replies.  They never sent any confirmation emails and there was not numbers to contact them at.  I found only (1) telephone number when I ordered my email package through paypal.  If any of you need it, it is: 973-758-0880.  This number is NOT Entryhost's number but the number of a company that handles their calls.  They will be quick to tell you that they don't have any information on the company.  The whole thing is sounding like a scam and if they over bill my visa like they did some of the other people that I read here, I am gonna' bring the heat down on them and up in them.  Please, please, please DO NOT do business with these fools.  Their customer support DOES NOT exist.  It taught me a lesson for sure.

 

 

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