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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| No Customer Service - Review by
Maria submitted on June 22, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of June 22, 2002): Current customer |
| Plan used: business - $60.00 a year |
| Customer service rating: 1 out of 10 |
| Technical quality rating: N/A |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
I loved the features they offer, but if you have a problem there is no live person to turn to. It has been over a week since there welcome email and me uploading files, but the site still isn't up.
After e halp desk tickets and one voice mail message I mailed the cancellation request.
Absolutely NO support.
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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