FreeHostingWeb.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

No Customer Service - Review by Maria submitted on June 22, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of June 22, 2002): Current customer
Plan used: business - $60.00 a year
Customer service rating: 1 out of 10
Technical quality rating: N/A
Cost rating: 3 out of 10
Overall rating: 3 out of 10
I loved the features they offer, but if you have a problem there is no live person to turn to. It has been over a week since there welcome email and me uploading files, but the site still isn't up.
After e halp desk tickets and one voice mail message I mailed the cancellation request.
Absolutely NO support.

 

 

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