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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| 24/7 Tech Support Where?!? ---UPDATE!--- - Review by
Keith Nelson submitted on June 29, 2002 |
| Customer's web site: www.lighthousewebproductions.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of June 29, 2002): Current customer |
| Plan used: N/A |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 8 out of 10 |
In response/revision to the previous post I made, I finally got that fixed, it turned out that I had an incorrect email entered in my registration which made it hard for them to email me. :( I still have some reservations about the speed of response, I emailed them several times from alternate emails as well before I called the webmaster at his number listed. No response, at least could have given me a response stating - We don't know you - or something. In retrospect, be sure to double check your information.
I am upgrading my response from a 1 to 7 for those that are starting to repsond to this.
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