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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Still waiting for account info. - Review by
Anonymous submitted on July 2, 2002 |
| Customer's web site: www.envision-uk.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 2, 2002): Less than 3 months ago |
| Plan used: One off fee $49.95 |
| Customer service rating: 9 out of 10 |
| Technical quality rating: N/A |
| Cost rating: N/A |
| Overall rating: 9 out of 10 |
It has got to the point now where I'm past caring what this company do with my domain name they registered for me.
I bought their hosting/domain registration package on the 17th June $49.95. The name was registered and an account setup the next day as promised on their web site.
What they neglect to tell you is that they don't bother sending you any information on how to access your account.
I have sent 2 support form requests, and emailed FreeHostingWeb directly, and as of now (2nd July) I haven't had one reply.
Shortly after posting this review, but before it was published, I emailed FreeHostingWebs sales team and got a very quick response. It appears that they had an incorrect email address.
Now that I'm up and running, I must admit that I'm very impressed with their service. Theres still a question over why I never got a response from support despite submitting two tickets on their web site, however overall I would like to upgrade my rating to 9. (Updated 15th July)
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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