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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Absolute worst scam artists, smooth talking liars. Thieves. STEER CLEAR! - Review by
Chris submitted on April 3, 2003 |
| Customer's web site: www.sculptoratlarge.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of April 3, 2003): Less than 3 months ago |
| Plan used: the "screw you and take your money" plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
So far as I can tell, a guy named "Bill" who sounds like a Texan and lives in Costa Rica is the only employee of this company. I moved my site to the freehostingweb server in february of this year after reading a glowing review on c|net.
What a disaster it has turned into. First, I was double billed, which was only resolved after a threatened charge-back. Then my site went down about a week ago, only to be replaced by a hacker with some garbage which I was able to remove just in time to see the server crash completely. That was last thursday.
After dozens of ignored e-mails and trouble tickets, I finally got in touch with "Bill" in Costa Rica who told me that they were the victim of a crafty hacker who had also targeted companies like Microsoft, etc. and that my site would be up in four hours. Four days later, no website, and I called their temporary 800 assistance number for people who had been hosted on their tropicaldns server.
What do you know? It was "Bill" again, with more lies and B.S. How these people are still legally accepting money from people, I don't know. It's the worst experience I've ever had online since I built my first website in 1996. The pits.
Mysteriously, c|net no longer seems to have any record of their glowing review of this host.
I'm just praying at this point that my being the administrator of my domain will allow me to get out, since these people will do nothing for you at all except lie.
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