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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| No support, Nothing but downtime! - Review by
Eli submitted on April 16, 2003 |
| Customer's web site: www.bringpeopletogether.org |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of April 16, 2003): Current customer |
| Plan used: I don't remember because the plans kept changing. It was a more expensive one though. |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
They do not provide notifications of preventable downtime (like exceeding your bandwith or matters like that). They just let you figure it out eventually.
They are down often and don't email explanations.
They were just hit by hackers, I've called the number, emailed them, called the NEW number after the old one dissapeared but the new number doesn't actually exist.
I'm very worried that I won't be able to get my domain back from them!
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